Discover the most popular questions about our photo booth hire

A: After securing your booking we will send you over a design questionnaire. Our design team will use your answers to this questionnaire, along with any assets you provide us, to personalise your event.

A: You should generally leave a 2-week buffer before your event date so we can ensure we can provide a premium service. However, we can service event requests that are locked in 48 hours before your event date if we have an available booking slot.

A: We will need a time, date, location and the details on the type event you will be having before we are able to accurately provide you with an event quote.

A: Our open air photo booths work best in a designated area of 2x2 meters or more, not including any backdrops or print out services. If you have any concerns over venue spacing you can always contact us directly and we can provide you with further information.

After your event we will send you a link to your online gallery up to 48 hours after your event has finished. The online gallery is where all your event captures will be saved. We can also send you a zip file of all the captures taken for you to download at one go.

A: Along with your online gallery, your data captures will be available up to 48 hours after your event has finished. For any content captures like reels or event photography, they will be edited and available up to 7 days after your event has finished.

A: After choosing a data capture add-on, we will send you a downloadable csv. and .xlsm file including all the captured data from your event.

A: By default, your online gallery will be accessible for a year. After the first 365 days, you’ll have to reach out to us directly to obtain gallery access.

A: Yes we will service events outside of London, with an additional surcharge for events outside of the M25.

A: We will try to accommodate this by booking you in at your next available date. For any cancellations, please see our cancellation policy in our Terms and Conditions.

A: Our private and business hire types are the two main types of categorisation we use to create your event package. Generally, business hire is for individuals representing a business or brand. Our private hire is for clients who fall outside of this.

A: We use the details you provide us to produce a unique package to suit your event. Event packages consist of the hire type (business or private) as well as any add ons or themed customisations we may be offering (wedding package, Christmas package for example).

A: Our open air booths are 1.5 meters in height and would need at least 1.5-2 meter distance from the booth to take the best photos. You would need to factor in more space to accommodate for add ons like backdrops and print outs.

A: Yes, print outs are available as add ons to your photo booth rental packages. We also have a range of additional add ons including props, backdrops and more.

A: Yes we do offer 360 photo booth rental as a sub-service. Please contact us directly if you have any questions about 360 photo booth rentals.

A: Once the appropriate space has been allocated, our open air photo booths takes around15 minutes to set up. For any add ons like backdrops, print outs, props etc, we usually will arrive at the venue 30-45 mins prior to the start time.

A: Our rental price depends on a number of factors like duration, type and add ons. For that reason it’s best to submit an enquiry form before we can provide an accurate price.

A: There is an additional surcharge for bookings that fall outside of the greater London area. For more specific information on these charges, please submit an enquiry form with the details of your event location.

A: Any discounts provided will fall in conjunction with any promotions we are offering at the time of the booking. We are able to offer a flexible package structure for any events that do run across multiple days.

A: Upon sending the invoice for the cost of the rental package, we require a deposit of 50% of the invoice value to be paid before securing the booking. For any additional information on our payment structure, please see our terms and conditions.

A: By agreeing to book with The Pixipod you have to opt into our Terms and Conditions. If you want to raise a concern with any of our terms you can contact us during the negotiation and we will attempt to come to a compromise before securing your booking.

A: Our insurance policy is listed in our Terms and Conditions. In summary, you (the client) would be liable to cover any damages caused during and event, whether caused by yourself or your guests.

A: We frequently share our event content across our social media channels to help promote our brand but we also respect our clients’ privacy. You can always contact us if you’d like for us not to share any content and we will respect your requests.